Last updated: September 2026
These terms apply to the use of this website and to vehicles hired from Ridewell Automotive (“Ride Well Auto”, “we”, “us”). The full hire agreement you sign when collecting a vehicle will also apply, and if there is any difference, the signed hire agreement takes priority.
1. Bookings and quotes
- Sending an enquiry through this website does not confirm a booking. A booking is confirmed only when we confirm it to you directly.
- Quotes are based on the information you provide and may change if the hire details change.
2. Driver requirements
- All drivers must hold a full, valid driving licence and meet our age and licence requirements, which we will confirm when you book.
- You must provide valid identification and proof of address when collecting the vehicle.
- Only drivers named on the hire agreement may drive the vehicle.
3. Payment and deposit
- Hire charges must be paid before or at the time of collection.
- A refundable security deposit may be required. It will be returned after the vehicle is checked and returned in the same condition.
4. Use of the vehicle
- The vehicle must be used legally and with reasonable care, and must not be overloaded.
- Smoking is not permitted in any of our vehicles.
- You are responsible for fuel, tolls, congestion/ULEZ charges, parking and traffic fines during the hire period.
5. Returning the vehicle
- The vehicle must be returned on the agreed date and time, with the same fuel level and in the same condition.
- Late returns, extra cleaning or damage may result in additional charges.
6. Accidents and breakdowns
If there is an accident, damage or breakdown, you must contact us immediately on 02038695239. Do not arrange repairs without our permission.
7. Cancellations
Please tell us as early as possible if you need to cancel or change a booking. Cancellation terms will be explained when you book.
8. Website use
We try to keep the information on this website accurate and up to date, but we do not guarantee it is always complete. All content, logos and images on this website belong to Ridewell Automotive and may not be copied without permission.
9. Contact
Ridewell Automotive
Viglen House Business Centre, Alperton Lane, Wembley HA0 1HD
Phone: 02038695239
Email: info@ridewellauto.co.uk